The thought of having to drive to Barboursville for service isn't appealing but inevitable. I am beginning to think I may as well get use to the annoying sound coming from my dash & just hope it isn't something ominous. I'm beginning to wish I could get back the car & motorcycle I traded in the first week in this past October.
This was my 1st time buying a new car and Tommy made the experience easy and painless. He explained everything to me and even offered for me to call him if I have any future questions. A great dealership with friendly and patient staff. Will definitely buy my next car here too.
I had my car towed there for a flat tire and ended up having all 4 tires replaced. The service was fine, but the tires were $114/each. That is WAY TOO EXPENSIVE. Next time I will not use Kia roadside assistance and I will have my car towed my car to Marty's tires or some place else. Do yourself a favor and get Triple A or put roadside assistance on your insurance policy so you have a choice of where your car will be towed. Marty's Tires is less than a mile from where my car had the flat, and I could have saved a bundle if I had known to do that.
This is the worst dealership you could ever imagine working with. It is full of lies and thieves. I was sold a car and told it was an AWD. I came to find out a year later the car is a FWD. I was told by both the dealership and the Chrysler Rep that I would have to pay the difference to get the car I wanted. It's too bad that you have to have a lawyer on standby anymore just to be able to be treated humanely. Needless to say I have no money and was unable to press this issue further, but I find it sickening that Dutch Miller was unwilling to help me in any way at all.
On 12/28/17 I had an appointment for oil change & tire rotation. At the time I made the appointment I asked if they could again assess the noise I was continuing to hear coming from within the dash. At the completion of the appointment I was told a technician decided the noise was due to an ash tray & coasters I had in the cup holder receptacles.
I am extremely satisfied with the service at Dutch Miller in South Charleston! The salesman was very helpful and took his time with me and really helped me make my decision! He wasn't pushy and he gave me his full attention the entire time. Tommy was truly helpful! Josh made the financing a breeze and was very helpful and informative, even after the sale!! I would most certainly buy there again!
I am retired after 30(+)yr in healthcare & realize I am not God's gift to the world of automobile mechanics. But I am not a village idiot who can't figure out that a removable ash tray & coasters are not the source of the noise I continue to hear in my new car. The more I think about it, the more offended I am.
When I bought my 2016 Optima in October of 2017, it was an overwhelmingly positive experience. I came away feeling fortunate to have dealt with my sales person, Ms. King, & everyone else I encountered that day.
Since then I have brought my Optima to the service department to ask them to check out a noise I was hearing that sounded as though it was coming from within the dash. I was told the staff did not hear the noise I described. While driving home that day I heard the noise again.
Dutch Miller Kia Of Charleston Wv is a US Car Dealer based in South Charleston, West Virginia. Dutch Miller Kia Of Charleston Wv is located at 335 MacCorkle Ave SW, South Charleston, WV 25303, USA.
Please contact with Dutch Miller Kia Of Charleston Wv using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dutch Miller Kia Of Charleston Wv opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in South Charleston